1. How to delete your account
Sign in to TradeGat, open Dashboard → Account, read the confirmation notice, tick the acknowledgement, type DELETE and confirm. Deletion runs immediately and cannot be undone.
Only you can delete your own account. No one else can request deletion on your behalf.
2. What is deleted immediately
- Your sign-in identity and password credentials.
- Your profile: name, email, avatar, language and currency preferences.
- Your notifications, saved business trips and trip items.
- Your membership of any business organisation and any platform roles.
- Your participation in message threads and negotiation rooms.
- Interest requests you sent on opportunity listings.
3. What is retained, and for how long
A small set of records must survive deletion so completed trade, tax and fraud obligations can still be honoured. They are kept without your name, email or phone number.
- Transaction, invoice, commission and payment records — 7 years.
- Verification decisions, security and fraud-prevention records — 5 years.
- Audit log entries, in anonymised form.
4. Business accounts with commercial records
If you are the only member of a business organisation that still holds products or transactions, deletion is recorded as a pending request instead of running immediately, so the records are not orphaned. Add another member or close the business first, or contact us and the review team will complete the deletion.
5. Related policies
See the Privacy Policy for what TradeGat stores while your account is active.
Verification on TradeGat reflects evidence reviewed by our team. It is not a guarantee of any transaction outcome. See Vertrauen & Verifizierung and the Sicherheitszentrum.